Better Software East 2017 Concurrent Session : The Mass Extinction of Manual Processes: A DevOps Success Story


Wednesday, November 8, 2017 - 2:45pm to 3:45pm

The Mass Extinction of Manual Processes: A DevOps Success Story

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Large organizations can be filled with manual processes, and many people feel they are stuck with them. Bill Roberts and James La Spada tell the story of how Capital One used DevOps culture and kanban principles to significantly increase the speed of feature delivery—while lowering risk. Their team took the name Meteor, inspired by the big one that took out the dinosaurs, because they wanted to cause the mass extinction of these manual processes. Work at Capital One was previously completed manually, and many inefficiencies were evident. Bill and James helped drive the transformation to a DevOps culture, and have seen improvements in time to market and quality through automation. Eliminating component teams and properly applying kanban principles have enabled Bill and James to teach teams the core principles needed to embrace DevOps. They can now manage their own adoption of DevOps in an effort to move the organization to full continuous integration and continuous delivery.

Bill Roberts
Capital One

Bill Roberts had his first experiences in technology as the manager of financial planning and analysis for IT organizations at Bank One, ING DIRECT USA, and Capital One. In 2013 he transitioned to IT as backlog owner for five middleware teams developing APIs. Now ScrumMaster for DevOps team Meteor, Bill has added some technical tasks to help evolve the ScrumMaster role from solely facilitating agile.

James La Spada
Capital One

A technology professional for more than ten years, James La Spada started his career in application development. He is passionate about learning new technologies and innovating to improve efficiency and quality. James broadened his overall IT knowledge by working his way through different areas within technology. His overall career experience has included performance and automation, mobile native and web application development, application development, and his newfound passion, DevOps.