Better Software East 2017 Tutorial: Lean Usability Testing


Monday, November 6, 2017 - 1:00pm to 4:30pm

Lean Usability Testing

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It is curious that, while at least 40 percent of developed software code is directly or indirectly related to the user-interface, we still only dedicate a small percentage of our test effort to usability testing. Unfortunately, those testing for usability often lack the knowledge, skill, or time for this type of testing. In the agile era, everything needs to be result-focused, low on documentation, and highly efficient, which minimizes the focus on usability testing even more. To address this problem, Erik van Veenendaal presents a hands-on tutorial that introduces you to a number of easy-to-use, easy-to-learn lean usability test techniques. Explore techniques and practice heuristic evaluation, cognitive walkthroughs, and questionnaires. Each usability heuristic is discussed in detail, and checklists are shared and applied in exercises. Erik shares his experiences using these techniques in various projects and for many different types of software products. After this tutorial, start performing lean usability testing on your product.

Erik van Veenendaal
Improve IT Services BV (Bonaire)

Leading international consultant and trainer Erik van Veenendaal is a recognized expert in the areas of software testing and requirements engineering. He is a core developer of the TMap testing methodology, participant in working parties of the International Requirements Engineering Board, board member of the TMMi Foundation, and prolific author. Erik is a frequent keynote and tutorial speaker at international testing and quality conferences. For his contributions to the testing field, Erik received the European Testing Excellence Award (2007) and the ISTQB International Testing Excellence Award (2015). Follow Erik on Twitter @ErikvVeenendaal and find more information at